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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Rey Nieto

September 21, 2023

5  out of  5 rating by Rey Nieto
"Kristi and Katlyn have always been very helpful and professional as well."

A. Green

September 21, 2023

5  out of  5 rating by A. Green
"The Featherstone agency has been super helpful, responsive, and friendly with my insurance needs. I really appreciate their high level of service."

Juana A.

September 20, 2023

5  out of  5 rating by Juana A.
"Kristi Alaniz, I appreciate the time to call me regarding my concern, in a short period of time."

A Briones

September 19, 2023

5  out of  5 rating by A Briones
"I highly recommend Darren Featherstone and his team at State Farm. I was referred to him from my mom and she didn't steer me wrong. I have been a customer for over 10 years and I appreciate the way the Featherstone team has provided a valuable service."

Roland Hernandez

September 18, 2023

5  out of  5 rating by Roland Hernandez
"I’ve loved the cost/service so much that I added renters insurance. Highly recommend!"

Terri Gossett

September 15, 2023

5  out of  5 rating by Terri Gossett
"I've been a State Farm client for my entire adult life (I'm 61 now). I recently had a very upsetting experience with a 3rd party contractor. I was so angry I was fit to be tied. I called Darren's office; the call was answered by my guardian angel: KATELYN DISHINGER!! She was unfailingly calming and understanding. I was practically shrieking and using *lots* of 4-letter words. I apologized to her for being so cranky; she again calmed and soothed me said it was fine. "I know you're not yelling at me, so it's no worries". Can you believe what a doll baby she is??? DARREN - GIVE THIS WOMAN A HUGE RAISE!!!! With tremendous gratitude to KATELYN, Terri Gossett"

sandra stacy

September 7, 2023

5  out of  5 rating by sandra stacy
"Easy and professional."

Lynda Cunningham

August 10, 2023

5  out of  5 rating by Lynda Cunningham
"I have been with Darren for years. He is always helping me with all of my insurance needs. When my husband passed away, Darren made sure all of my insurance was up to date and taken care of. His whole office is so friendly and so helpful. I have never been disappointed in any of the services that I have nor with any of the office staff."

Virginia Livesay

August 7, 2023

5  out of  5 rating by Virginia Livesay
"The assistants here go beyond the call of duty to help you. They are kind, professional, and patient. I highly recommend them! I worked with Kristy. She was awesome!"

Nicola Williams

August 4, 2023

5  out of  5 rating by Nicola Williams
"I have been with the Darren Featherstone branch for several years now and I highly recommend them for your insurance needs. His team member Sandra Anaya is extremely knowledgeable and responsive. Certainly an A-Rated Team."

Robert Jamison Jr.

August 3, 2023

5  out of  5 rating by Robert Jamison Jr.
"Everyone was very helpful and kind. I received a great auto policy."

Carlos Garcia

July 6, 2023

5  out of  5 rating by Carlos Garcia
"👍"

James Hargis

June 29, 2023

5  out of  5 rating by James Hargis
"Jessica is the best!!"

Rick Cummins

March 20, 2023

5  out of  5 rating by Rick Cummins
"Today I called to pay my car insurance. Erica, who has helped me previously, greeted me by name and remembered details about me, which shows that I am not just a policy number, but a valued client. This has been my experience with everyone at the Featherstone agency. It is a pleasure doing business with them!"

Kon Kwan

March 14, 2023

5  out of  5 rating by Kon Kwan
"Jessica is always helpful and responsive."

Carlita Navarro

February 22, 2023

5  out of  5 rating by Carlita Navarro
"I called for my home insurance policy and I got the response right away."

billy williams

February 2, 2023

5  out of  5 rating by billy williams
"Great service! Great rates!"

Lawrence .Shellaby

January 11, 2023

5  out of  5 rating by Lawrence .Shellaby
"I have been with Darren for 20+ years and have been treated like family from him and his office staff since day one. I have many policies with them and when I need something new insured, I shop pricing. In very few cases they were not the lower priced quote but, I know what I am getting with them as far as service and concern for my needs so they are my pick. Top notch company that strives to be the best which comes from the top and the man in charge, Darren Featherstone."

Gerald Morrison

December 15, 2022

5  out of  5 rating by Gerald Morrison
"I wanted to take time out and praise the whole team at Featherstone Insurance. I sometimes can be needy with different things from them regarding POI to be emailed different organizations with my business policy to the adding and subtracting names to my life and personal policies. They have always been amazing. Two things I enjoy is sending an email with my request and going about my day because I trust them to do as I requested and being able to speak directly to Darren if I need some one-one advice/information. This review is to say Thank you to Featherstone Agency for what you do for me, I'm blessed to have you guys on my team. Sandra, Darren and each other team member"

Ector Lopez

December 8, 2022

5  out of  5 rating by Ector Lopez
"Always very welcoming and friendly staff. Have been with them for several years now and never have any issues."

John Southrey

November 23, 2022

5  out of  5 rating by John Southrey
"Darren and his staff are very personable and helpful in addressing insurance-related concerns and in providing timely post-sale service."

Ivan Avilan

November 11, 2022

5  out of  5 rating by Ivan Avilan
"Mr Kim super helpful"

Cinamon Mercer

November 4, 2022

5  out of  5 rating by Cinamon Mercer
"Jessica helped me today with a question I had. She was prompt in answering my question and she sent an email to confirm what we spoke about. Jessica has always been friendly and eager to help everytime I called the office."

Barbara E. Davis

November 2, 2022

5  out of  5 rating by Barbara E. Davis
"James took charge of resolving the concern I had regarding the acceptance/understanding the Declaration Letter outlining the coverage on my car to the financial organization owning my car loan. The information needed was highlighted by James as being listed in the Declaration letter originally sent to the loan company. The issue was resolved quickly and efficiently. Thank you James...."

Jimmy Jones

October 28, 2022

5  out of  5 rating by Jimmy Jones
"The Featherstone Agency provides great service and information. I've never had any issues with a claim or the service that I've received from the agency. I would definitely recommend the Featherstone State Farm Agency to anyone looking fantastic service and dependability."