State Farm® Insurance Agent Darren Featherstone
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Amie Nemec
March 18, 2025
5
out of
5
rating by Amie Nemec
"We have been with State Farm for about 20 years and with the Featherstone agency for something like 12 years. The team always looks out for our best interest. Their response time is prompt and all communications are courteous. We don’t even live in Austin any more but we still won’t change our agency!"
We responded:
"Thank you, Amie, for your continued loyalty over the years! I'm happy to know that our team has consistently looked out for your best interests and provided prompt and courteous communication. It's wonderful to hear that even after moving away from Austin, you still choose to stay with us. We're here for any assistance you might need in the future!"
Jane Glenn
March 13, 2025
5
out of
5
rating by Jane Glenn
"I have several policies with Darren at State Farm. Diane W always answers the call. Before it would go to VM. She is prompt and professional with all of my inquiries. I make adjustments frequently and they are so patient with me. The value cannot be matched. I would have any other agent!"
We responded:
"Hello Jane, Thanks for taking time to express your appreciation in working with our Agency. We appreciate the opportunity to serve you and your insurance needs. Thank you. Darren Featherstone State Farm Agent"
Timothy Dave
March 4, 2025
5
out of
5
rating by Timothy Dave
"I called in today to get information on roof wind damage coverage. What I got was a knowledgable understanding of my policy and even when I had questions that could not be answered at the moment, Diane with the Featherstone agency got back to me in record time so I could take intelligently talk to roofers. Thank you all for such great work. A first class operation with great service."
We responded:
"Thank you, Timothy, for your fantastic feedback! I'm happy to know that Diane was able to provide you with a knowledgeable understanding of your policy and quickly get back to you with answers. It's great to hear that our service helped you communicate effectively with your roofers. If you have any more questions or need further assistance, feel free to reach out anytime. We're here to help!"
Glenn Nolly
February 25, 2025
5
out of
5
rating by Glenn Nolly
"I was considering changing to a different insurance provider until I had a consultation with Megan. She is knowledgeable, patient, and provided the kind of customer service I prefer. Thank You Darren Featherstone insurance agency."
We responded:
"Thank you, Glenn, for sharing your experience! I'm glad Megan could provide the knowledgeable and patient service you were looking for. Your satisfaction is important to us, and we're grateful for your trust in our team. If you have any further questions or need assistance, feel free to reach out anytime."
Wade Pack
January 22, 2025
5
out of
5
rating by Wade Pack
"Featherstone’s office always goes above and beyond to assist me in anything that I need. Truly professional and they care about the customers."
We responded:
"Thank you, Wade, for your fantastic review! I'm happy to know that our office consistently meets your needs and provides professional service. We genuinely care about our customers and are here to help with anything you need. Feel free to reach out anytime for assistance or questions."
William Ehleringer
January 9, 2025
5
out of
5
rating by William Ehleringer
"It has been a pleasure working with Darren and his team. They follow up promptly and make you feel like you are part of the family. Keep up the great work!!"
We responded:
"Thank you, William, for your wonderful feedback! I'm glad to know that you feel like part of the family with us. Our team is committed to providing prompt and personalized service. We appreciate your support and look forward to continuing to serve you! If you ever have any questions or need assistance, don't hesitate to reach out."
H W
January 7, 2025
5
out of
5
rating by H W
"For over thirty years they have been the best and remain so today."
We responded:
"Thank you, H W, for your wonderful feedback! We're delighted to have been your choice for over thirty years and to continue providing the best service today. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
Vic B
December 31, 2024
5
out of
5
rating by Vic B
"Great customer service. People that care and take the time to listen, help to find the best possible solution to individual needs. Treated like family! Highly recommend."
We responded:
"Thank you, Vic, for sharing your experience! I'm happy to know that you felt cared for and that our team took the time to listen and find the best solutions for your needs. Being treated like family is what we strive for, and your recommendation means a lot to us. If you ever need any other assistance, we're here to help!"
gary ross
December 31, 2024
5
out of
5
rating by gary ross
"Darren and his team have always been a delight to work with"
We responded:
"Thank you, Gary! I'm glad to hear that working with our team has been a delightful experience for you. We're here to assist with any of your insurance needs, so feel free to reach out anytime!"
jessica whipple
December 31, 2024
5
out of
5
rating by jessica whipple
"The girls in this office are informative, resourceful and blessing to work with."
We responded:
"Thank you, Jessica! I'm happy to know that our team has been informative and resourceful for you. It's wonderful to hear that working with them has been a positive experience. If you have any questions or need further assistance, feel free to reach out!"
Diane Wittliff
December 30, 2024
5
out of
5
rating by Diane Wittliff
"I’ve been with State Farm for years. We have always been taken care of our insurance needs."
We responded:
"Diane, we appreciate your continued support and confidence over the years. I'm happy to know that we've consistently met your insurance needs. If you ever have any questions or need further assistance, please feel free to reach out. We're here to help!"
Vernon Hadden
December 27, 2024
5
out of
5
rating by Vernon Hadden
"They are always on time when I needed them. I have been with them for over 20 years."
We responded:
"Thank you, Vernon, for your loyalty and support over the past 20 years! I'm glad to know that our team has consistently been there for you when needed. If you have any questions or need assistance, feel free to reach out. We're here to help!"
Paul Seufferlein
December 20, 2024
5
out of
5
rating by Paul Seufferlein
"Darren and his wife, along with his staff, have always been courteous, professional, and very easy to work with. They have always assisted me quickly when I have needed anything. I highly recommend them!"
We responded:
"Thank you, Paul, for your kind words and recommendation! I'm glad to hear that you find our team courteous and professional. We're always here to assist you quickly whenever you need anything. If you have any questions or need further assistance, feel free to reach out."
Jacob Valles
December 12, 2024
5
out of
5
rating by Jacob Valles
"Have been with State Farm for years. Darren and his team have always been helpful and quick to respond when needed. Would recommend."
We responded:
"Thank you, Jacob, for your continued trust in us over the years. I'm happy to know that our team has been able to assist you promptly and effectively. We truly appreciate your recommendation! If you ever need anything in the future, don't hesitate to reach out."
Jayme Roy
December 12, 2024
5
out of
5
rating by Jayme Roy
"Featherstone Dtsye Farm is the best!! Quick responses to all my questions and needs! Everyone there treats my like family!!!"
We responded:
"Thank you, Jayme, for your wonderful feedback! I'm so happy to know that you feel like part of the family. Our team is always here to help with any questions or needs you might have. Looking forward to assisting you again down the road!"
Nasri Talamas
December 5, 2024
5
out of
5
rating by Nasri Talamas
"Very cooperative, helpful and competent"
We responded:
"Nasri, Thank you for your wonderful review! I'm glad to know you found our team cooperative, helpful, and competent. Your satisfaction is very important to us. If you need any further assistance, don't hesitate to reach out. We're here for you!"
Ben Haley
November 22, 2024
5
out of
5
rating by Ben Haley
"Always a pleasure to work with the great people at State Farm like Jessica Whipple. Friendly, helpful and efficient."
We responded:
"Ben, thank you for your kind words! We're happy to know that Jessica and the team have been friendly, helpful, and efficient in assisting you. Your satisfaction is our priority, and we're grateful for your positive feedback. If you ever need anything else, don't hesitate to reach out!"
dlstx57
November 21, 2024
5
out of
5
rating by dlstx57
"Fast and fair service with actual Human interaction - not a menu, not a bot, a person. Jessica W. was a great help!"
We responded:
"Thank you for the fantastic review! I'm glad you appreciated the fast and fair service, and it's wonderful to know that Jessica was such a great help. We always strive to provide personal, human interaction, and it's rewarding to see that recognized. If you need any further assistance, our office is here for you. - Darren Featherstone - State Farm Insurance Agent, Georgetown, TX"
Sharon Kay
November 7, 2024
5
out of
5
rating by Sharon Kay
"Love my state farm people always have taken care of my needs in the same day. Thank you so much"
We responded:
"Thank you, Sharon! We're so happy to know that our team has been able to meet your needs promptly. Your appreciation means a lot to us. If you ever need anything else, we're here for you. - Darren Featherstone - State Farm Insurance Agent, Georgetown, TX"
Brittany Roes
September 20, 2024
5
out of
5
rating by Brittany Roes
"I am giving 5 stars for customer service and their friendliness, especially for Jessica. Anytime I had a question or needed help, she did not hesitate."
We responded:
"Brittany, thank you for the fantastic review! I'm happy to hear that Jessica provided you with excellent customer service and friendliness. We truly appreciate your kind words and are grateful to have Jessica on our team. If you ever need further assistance, don't hesitate to reach out. - Darren Featherstone - State Farm Insurance Agent, Georgetown, TX"
Gerald Morrison
September 18, 2024
5
out of
5
rating by Gerald Morrison
"I wanted to take time out and praise the whole team at Featherstone Insurance. I sometimes can be needy with different things from them regarding POI to be emailed different organizations with my business policy to the adding and subtracting names to my life and personal policies. They have always been amazing. Two things I enjoy is sending an email with my request and going about my day because I trust them to do as I requested and being able to speak directly to Darren if I need some one-one advice/information. This review is to say Thank you to Featherstone Agency for what you do for me, I'm blessed to have you guys on my team."
Donna Adkins
September 5, 2024
5
out of
5
rating by Donna Adkins
"As a policy holder for home & auto, I am super grateful the excellent care and professionalism provided by Darren Featherstone - State Farm Insurance. A special thank you to Kristi who supported by State to State transfer!"
We responded:
"Donna, thank you for your kind words and for being a valued policyholder for both home and auto insurance. I'm glad to hear that Kristi was able to assist you with your State to State transfer. We're grateful for your trust and are always here to help with any future needs or questions. - Darren Featherstone - State Farm Insurance Agent, Georgetown, TX"
Ada Flores
September 5, 2024
5
out of
5
rating by Ada Flores
"I have been with the Featherstone agency for many, many years. With my home and auto insurance, I have always received first class experience when dealing with their staff. Kristi Alaniz Garcia was my latest team member that helped me make some changes to my auto policy. Always a pleasure speaking with all team members."
We responded:
"Thank you, Ada, for your long-term trust in our agency! I'm glad to know you've had a first-class experience with your home and auto insurance. Kristi and the rest of the team always strive to provide excellent service. It's always a pleasure assisting you. If you need any further assistance, feel free to reach out. - Darren Featherstone - State Farm Insurance Agent, Georgetown, TX"
Patrick Smith
August 29, 2024
5
out of
5
rating by Patrick Smith
"Been with Darren's agency since 2009 through multiple vehicles. I've always received fast friendly service!"
We responded:
"Patrick, thank you for your loyalty since 2009! I'm glad you've consistently received fast and friendly service from our office. If you ever need anything, we're here to help. - Darren Featherstone - State Farm Insurance Agent, Georgetown, TX"
Maricela Maruri
August 27, 2024
5
out of
5
rating by Maricela Maruri
"I have been a policy holder for many years, Every time I have given them a call I have had fast and great customer service. This is why I continue to carry my insurance with Darren Featherstone. Every agent has been great throw out the years and great communication."
We responded:
"Maricela, thank you for your continued trust and loyalty over the years. I'm glad to know that our team has consistently provided you with fast and great customer service! We appreciate your kind words about our communication and dedication. If you ever need anything, please don't hesitate to reach out! - Darren Featherstone - State Farm Insurance Agent, Georgetown, TX"