Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sharon Kay

Sharon Kay

November 7, 2024

5  out of  5
rating by Sharon Kay
"Love my state farm people always have taken care of my needs in the same day. Thank you so much"
We responded:
"Thank you, Sharon! We're so happy to know that our team has been able to meet your needs promptly. Your appreciation means a lot to us. If you ever need anything else, we're here for you. - Darren Featherstone - State Farm Insurance Agent, Georgetown, TX"
Profile photo of Brittany Roes

Brittany Roes

September 20, 2024

5  out of  5
rating by Brittany Roes
"I am giving 5 stars for customer service and their friendliness, especially for Jessica. Anytime I had a question or needed help, she did not hesitate."
We responded:
"Brittany, thank you for the fantastic review! I'm happy to hear that Jessica provided you with excellent customer service and friendliness. We truly appreciate your kind words and are grateful to have Jessica on our team. If you ever need further assistance, don't hesitate to reach out. - Darren Featherstone - State Farm Insurance Agent, Georgetown, TX"
Profile photo of Gerald Morrison

Gerald Morrison

September 18, 2024

5  out of  5
rating by Gerald Morrison
"I wanted to take time out and praise the whole team at Featherstone Insurance. I sometimes can be needy with different things from them regarding POI to be emailed different organizations with my business policy to the adding and subtracting names to my life and personal policies. They have always been amazing. Two things I enjoy is sending an email with my request and going about my day because I trust them to do as I requested and being able to speak directly to Darren if I need some one-one advice/information. This review is to say Thank you to Featherstone Agency for what you do for me, I'm blessed to have you guys on my team."
Profile photo of Donna Adkins

Donna Adkins

September 5, 2024

5  out of  5
rating by Donna Adkins
"As a policy holder for home & auto, I am super grateful the excellent care and professionalism provided by Darren Featherstone - State Farm Insurance. A special thank you to Kristi who supported by State to State transfer!"
We responded:
"Donna, thank you for your kind words and for being a valued policyholder for both home and auto insurance. I'm glad to hear that Kristi was able to assist you with your State to State transfer. We're grateful for your trust and are always here to help with any future needs or questions. - Darren Featherstone - State Farm Insurance Agent, Georgetown, TX"
Profile photo of Ada Flores

Ada Flores

September 5, 2024

5  out of  5
rating by Ada Flores
"I have been with the Featherstone agency for many, many years. With my home and auto insurance, I have always received first class experience when dealing with their staff. Kristi Alaniz Garcia was my latest team member that helped me make some changes to my auto policy. Always a pleasure speaking with all team members."
We responded:
"Thank you, Ada, for your long-term trust in our agency! I'm glad to know you've had a first-class experience with your home and auto insurance. Kristi and the rest of the team always strive to provide excellent service. It's always a pleasure assisting you. If you need any further assistance, feel free to reach out. - Darren Featherstone - State Farm Insurance Agent, Georgetown, TX"
Profile photo of Patrick Smith

Patrick Smith

August 29, 2024

5  out of  5
rating by Patrick Smith
"Been with Darren's agency since 2009 through multiple vehicles. I've always received fast friendly service!"
We responded:
"Patrick, thank you for your loyalty since 2009! I'm glad you've consistently received fast and friendly service from our office. If you ever need anything, we're here to help. - Darren Featherstone - State Farm Insurance Agent, Georgetown, TX"
Profile photo of Maricela Maruri

Maricela Maruri

August 27, 2024

5  out of  5
rating by Maricela Maruri
"I have been a policy holder for many years, Every time I have given them a call I have had fast and great customer service. This is why I continue to carry my insurance with Darren Featherstone. Every agent has been great throw out the years and great communication."
We responded:
"Maricela, thank you for your continued trust and loyalty over the years. I'm glad to know that our team has consistently provided you with fast and great customer service! We appreciate your kind words about our communication and dedication. If you ever need anything, please don't hesitate to reach out! - Darren Featherstone - State Farm Insurance Agent, Georgetown, TX"
Profile photo of Evelyn Garcia

Evelyn Garcia

August 20, 2024

5  out of  5
rating by Evelyn Garcia
"Very nice and helpful"
We responded:
"Thank you, Evelyn. I'm glad you found our service nice and helpful. If you need any further assistance, feel free to reach out. - Darren Featherstone - State Farm Insurance Agent, Georgetown, TX"
Profile photo of Mike Millard

Mike Millard

July 26, 2024

5  out of  5
rating by Mike Millard
"The entire team is top-notch across the board. Everyone is focused on answering questions, problem-solving, and ensuring you have a great experience. If you are looking for an insurance team that cares about you - look no further - Darren Featherstone and his team are it."
We responded:
"Hey Mike, thanks a ton for your awesome review! I'm really glad to know our team could provide you with such a great experience. We're always here to help with any questions or problems you might have. If you need anything else, don't hesitate to reach out! - Darren Featherstone - State Farm Insurance Agent, Georgetown, TX"
Profile photo of Steve Gardner

Steve Gardner

July 13, 2024

5  out of  5
rating by Steve Gardner
"Super efficient. Answered all questions quickly. Improved our coverage without raising the premium. Great job!"
We responded:
"Thank you for the fantastic feedback, Steve! I'm thrilled that you found our service super efficient and that we were able to improve your coverage without raising the premium. We're always here to help with any questions you may have in the future. Darren Featherstone - State Farm Insurance Agent, Georgetown, TX"
Profile photo of Lloyd Dodge

Lloyd Dodge

July 8, 2024

5  out of  5
rating by Lloyd Dodge
"I have used Featherstone for many years. Always polite, professional and extremely helpful. Kristi recently assisted me in troubleshooting a problem I was having with a claim that I created!"
We responded:
"Thank you, Lloyd, for your kind words about our team! I'm glad Kristi was able to assist you with your claim and provide you with professional and helpful service. We appreciate your loyalty and look forward to assisting you with any future insurance needs. Darren Featherstone - State Farm Insurance Agent, Georgetown, TX"
Profile photo of Tisho Arline

Tisho Arline

June 25, 2024

5  out of  5
rating by Tisho Arline
"I always receive the best customer service from anyone who takes my call at this office. My questions are answered immediately or within the same day. Jessica was my person today and she did not disappoint."
We responded:
"Tisho, I'm pleased to hear that Jessica provided you with prompt and excellent customer service! We're grateful for your positive feedback and glad you had a satisfying experience with us. If you have any more questions or insurance needs, feel free to reach out anytime! - Darren Featherstone - State Farm Insurance Agent, Georgetown, TX"
Profile photo of Audrey S

Audrey S

June 14, 2024

5  out of  5
rating by Audrey S
"The staff is always so helpful and willing to work with me on all issues. As someone who is just starting out in adult life, they are very good at explaining the processes and answering any questions along the way!"
We responded:
"Audrey, we're thrilled to hear that our team has been helpful in guiding you through the insurance processes and answering your questions! We're pleased to know that you feel supported as you navigate adult life. Thank you for recognizing our commitment to assisting you every step of the way. - Darren Featherstone - State Farm Insurance Agent, Georgetown, TX"
Profile photo of sharla bullock

sharla bullock

April 4, 2024

5  out of  5
rating by sharla bullock
"Been with them for over a decade!👍👍👍"
We responded:
"Thank you for being a loyal customer for over a decade, Sharla! We are delighted to have provided you with insurance services that meet your needs. We look forward to continuing to serve you for many more years to come! Darren Featherstone - State Farm Insurance Agent, Georgetown, TX"
Profile photo of Maria Ortiz Leonides

Maria Ortiz Leonides

April 2, 2024

5  out of  5
rating by Maria Ortiz Leonides
"Sandra has always been a very thorough and professional individual to and for us. Helpful and knowledgeable and patient. Never have we been left a question unanswered. Thanks"
We responded:
"Hello Maria, Thanks for taking time to express your appreciation in working with Sandra and our Agency. Sandra is amazing and consistently focuses on providing Remarkable Service. We appreciate the opportunity to serve you and your insurance needs. Darren Featherstone State Farm Agent"
Profile photo of Ronald Shearin

Ronald Shearin

April 1, 2024

5  out of  5
rating by Ronald Shearin
"Great family environment and a amazing staff who are very friendly, professional, and knowledgeable about your questions or concerns"
We responded:
"Ron, Thanks for taking time to express your appreciation in working with our Agency. We appreciate the opportunity to serve you and your insurance needs. Thanks again. Darren Featherstone State Farm Agent"
Profile photo of Michael Cress

Michael Cress

March 22, 2024

5  out of  5
rating by Michael Cress
"Jessica was extremely helpful making adjustments to my policy following our move. I've been with State Farm for 50 years and Darren and his team continue to provide great customer service."
We responded:
"Michael, thank you for sharing your positive experience with us! We are delighted to hear that Jessica and our team provided excellent customer service and helped make adjustments to your policy after your move. - Darren Featherstone - State Farm Insurance Agent, Georgetown, TX"
Profile photo of Carol Belmont

Carol Belmont

December 27, 2023

5  out of  5
rating by Carol Belmont
"Great customer service."
We responded:
"Carol, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
Profile photo of Chuck Williams

Chuck Williams

December 15, 2023

5  out of  5
rating by Chuck Williams
"Every time I find myself in need the team members always come through for me. Whether it’s providing me with a quote, or simply answering a simple question, they are always there. Today I spoke with Sandra and she helped keep my policies and save money!! Thank you all so much!"
We responded:
"Chuck, Thanks for taking time to express your appreciation in working with our Agency. We appreciate the opportunity to serve you and your insurance needs. Thanks again. Darren Featherstone State Farm Agent"
Profile photo of Cornelius Chopin

Cornelius Chopin

November 13, 2023

5  out of  5
rating by Cornelius Chopin
"I spoke with Kristi Garcia about help with my auto insurance and she updated all the things I requested and gave me important information for me to know in the future. Great service!"
We responded:
"Cornelius, thank you! We love seeing reviews like this. Kristi always puts our customers first and we are glad she was able to assist you with your auto insurance policy. Feel free to contact us anytime."
Profile photo of Terese Knicky

Terese Knicky

November 10, 2023

5  out of  5
rating by Terese Knicky
"Kristi sprinkled a little magic dust on an issue with a life policy and now we're good to go. End goal remains the same, "don't die!""
We responded:
"Terese, thank you for the wonderful review. Kristi is a fantastic part of our team and we are so glad to hear she was able to help you with your life insurance policy."
Profile photo of Cloteal Haynes

Cloteal Haynes

October 19, 2023

5  out of  5
rating by Cloteal Haynes
"Darren and his team are knowledgeable, friendly and always respond quickly to questions or concerns."
We responded:
"Thank you, Cloteal, for the wonderful review! Our team strives to provide excellent service, and we are happy to hear that our team delivered for your questions!"
Profile photo of Ivan Avilan

Ivan Avilan

October 17, 2023

5  out of  5
rating by Ivan Avilan
"Mr Kim super helpful"
We responded:
"Thanks Ivan for your 5 Star Review and your appreciation in working with James Kim! James is committed to providing Remarkable Service. We appreciate the opportunity to serve you and your insurance needs. Darren Featherstone State Farm Agent"
Profile photo of ron felllers

ron felllers

October 5, 2023

5  out of  5
rating by ron felllers
"Ms. Whipple was prompt in getting me my quote and getting my car insured. I had an excellent experience. Thanks"
We responded:
"Reviews like this overjoy us, Ron! Jessica is a wonderful member of our team, and we’re glad she was able to help set up your auto insurance policy."
Profile photo of Tuonguyen Dam

Tuonguyen Dam

October 2, 2023

5  out of  5
rating by Tuonguyen Dam
"Wondering service. Really really nice people. It’s always a pleasant experience when i call them"
We responded:
"Tuonguyen, we appreciate your kind words! Our office is here for you whenever you need us and is grateful you have chosen us to help secure what matters most."