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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Steve Gardner

July 13, 2024

5  out of  5 rating by Steve Gardner
"Super efficient. Answered all questions quickly. Improved our coverage without raising the premium. Great job!"
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Lloyd Dodge

July 8, 2024

5  out of  5 rating by Lloyd Dodge
"I have used Featherstone for many years. Always polite, professional and extremely helpful. Kristi recently assisted me in troubleshooting a problem I was having with a claim that I created!"
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Tisho Arline

June 25, 2024

5  out of  5 rating by Tisho Arline
"I always receive the best customer service from anyone who takes my call at this office. My questions are answered immediately or within the same day. Jessica was my person today and she did not disappoint."
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Audrey S

June 14, 2024

5  out of  5 rating by Audrey S
"The staff is always so helpful and willing to work with me on all issues. As someone who is just starting out in adult life, they are very good at explaining the processes and answering any questions along the way!"
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sharla bullock

April 4, 2024

5  out of  5 rating by sharla bullock
"Been with them for over a decade!👍👍👍"
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Maria Ortiz Leonides

April 2, 2024

5  out of  5 rating by Maria Ortiz Leonides
"Sandra has always been a very thorough and professional individual to and for us. Helpful and knowledgeable and patient. Never have we been left a question unanswered. Thanks"
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Ronald Shearin

April 1, 2024

5  out of  5 rating by Ronald Shearin
"Great family environment and a amazing staff who are very friendly, professional, and knowledgeable about your questions or concerns"
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Michael Cress

March 22, 2024

5  out of  5 rating by Michael Cress
"Jessica was extremely helpful making adjustments to my policy following our move. I've been with State Farm for 50 years and Darren and his team continue to provide great customer service."
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Carol Belmont

December 27, 2023

5  out of  5 rating by Carol Belmont
"Great customer service."
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Chuck Williams

December 15, 2023

5  out of  5 rating by Chuck Williams
"Every time I find myself in need the team members always come through for me. Whether it’s providing me with a quote, or simply answering a simple question, they are always there. Today I spoke with Sandra and she helped keep my policies and save money!! Thank you all so much!"
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Cornelius Chopin

November 13, 2023

5  out of  5 rating by Cornelius Chopin
"I spoke with Kristi Garcia about help with my auto insurance and she updated all the things I requested and gave me important information for me to know in the future. Great service!"
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Terese Knicky

November 10, 2023

5  out of  5 rating by Terese Knicky
"Kristi sprinkled a little magic dust on an issue with a life policy and now we're good to go. End goal remains the same, "don't die!""
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Cloteal Haynes

October 19, 2023

5  out of  5 rating by Cloteal Haynes
"Darren and his team are knowledgeable, friendly and always respond quickly to questions or concerns."
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Ivan Avilan

October 17, 2023

5  out of  5 rating by Ivan Avilan
"Mr Kim super helpful"
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ron felllers

October 5, 2023

5  out of  5 rating by ron felllers
"Ms. Whipple was prompt in getting me my quote and getting my car insured. I had an excellent experience. Thanks"
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Tuonguyen Dam

October 2, 2023

5  out of  5 rating by Tuonguyen Dam
"Wondering service. Really really nice people. It’s always a pleasant experience when i call them"
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casey blass

September 30, 2023

5  out of  5 rating by casey blass
"As always great service from Jessica and the whole team at Featherstone."
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Amy Valdez

September 30, 2023

5  out of  5 rating by Amy Valdez
"Fantastic customer service! Ana de la Cruz went above and beyond helping me understand policys regarding permit drivers. I have been a state farm customer since I was I could hold insurance. And since moving to Texas I have been with the Featherstone agency in Georgetown and I have been so happy. Thank you, Thank you and Thank you again. !!!!!!"
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Virginia Livesay

September 28, 2023

5  out of  5 rating by Virginia Livesay
"The assistants here go beyond the call of duty to help you. They are kind, professional, and patient. I highly recommend them! I worked with Kristy. She was awesome!"
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sandra gomez

September 28, 2023

5  out of  5 rating by sandra gomez
"Excelente ayuda"
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Liz Reaves

September 27, 2023

5  out of  5 rating by Liz Reaves
"Kristi was EXTREMELY helpful. She assisted the two claim representatives and made everything go smoothly and easy for me. She deserves a bonus!"
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Kim Lacz

September 27, 2023

5  out of  5 rating by Kim Lacz
"The people are great. Always willing to answer questions, not in rush to get you off the phone."
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Rey Nieto

September 21, 2023

5  out of  5 rating by Rey Nieto
"Kristi and Katlyn have always been very helpful and professional as well."
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A. Green

September 21, 2023

5  out of  5 rating by A. Green
"The Featherstone agency has been super helpful, responsive, and friendly with my insurance needs. I really appreciate their high level of service."
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Juana A.

September 20, 2023

5  out of  5 rating by Juana A.
"Kristi Alaniz, I appreciate the time to call me regarding my concern, in a short period of time."